Frequently Asked Questions
Q: What is eBay: On Location?
A: eBay: On Location is a series of four, seller-focused local events across the U.S. Beginning in Atlanta, March 19-20, 2010. The experience will provide an opportunity for eBay’s seller community to come together to learn from eBay experts and each other.
Q: Who is eBay: On Location for?
A: The event is designed for small business and part-time eBay sellers who earn a significant percentage of their income from eBay and are looking to grow.
Q: How many attendees are you expecting?
A: Approximately 350-500 attendees per location. Registration is available on a first-come, first-served basis.
Q: How do I register?
A: Register here. Space is limited to a maximum of 500 participants on a first-come, first-served basis, so sign up early.
Q: Do I have to be an eBay seller to attend the eBay: On Location event?
A: eBay: On Location learning sessions are designed for people who sell regularly on eBay and want to take their selling to the next level, or for those who earn a significant portion of their income on eBay and want to reach more buyers.
Q: What is the goal of eBay: On Location?
A: eBay: On Location is designed to give eBay sellers who are small-business owners and entrepreneurs the tips and tools they need to prosper and grow. The event includes a learning experience packed with practical information and business insights as well as an opportunity for the eBay seller community to network with, and learn from, eBay experts and each other.
Q: Wasn’t it originally a buyer-targeted event, too? How will you cater to buyers?
A: Based on input from our community, this event is now designed for sellers only.
Location/Date Questions
Q: When and where is eBay: On Location?
A: eBay: On Location will kick off in Atlanta at the Omni Hotel on March 19-20, 2010, and will travel to additional cities across the U.S. over the following months, culminating in San Jose, Calif., in time to celebrate eBay’s 15th anniversary. We’ll be in Dallas, May7-8, Chicago July 9-10 and San Jose, Sept 1-2 at the Santa Clara Hyatt Regency.
Q: What cities will you be coming to and when?
A: ATLANTA – March 19-20, 2010 at Omni Hotel at the CNN Center
DALLAS – May 7-8, 2010; Dallas Hyatt Regency Hotel
CHICAGO – July 9-10, 2010
SAN JOSE – Sept 1-2, 2010
See the latest news about eBay: On Location, on our news page.
Q: What if I am unable to book the hotel online?
A: If you experience problems with the hotel booking link, please call the Hyatt Regency Santa Clara directly at (408) 200-1234 and use code “eBay group” to receive the preferential rate, if available.
Q: How will eBay cater to sellers unable to travel to the cities where eBay: On Location events will be held?
A: After the live events begin, videos, photos and content from the events will also be available on the Web site, and eBay: On Location social media channels will follow the events in each city. Check back here in April. In addition, sellers can connect with one another through regular eBay message boards and social networks.
Q: What is the date for the San Jose event?
A: September 1 & 2, 2010. Check back here later for more information as it becomes available.
Q: When will the rest of the stop dates and locations be announced?
A: All four cities and dates are announced.
ATLANTA – March 19-20, 2010 at Omni Hotel at the CNN Center
DALLAS – May 7-8, 2010; Dallas Hyatt Regency Hotel
CHICAGO – July 9-10, 2010
SAN JOSE – Sept 1-2, 2010
Q: If I am unable to attend the event, will I be reimbursed for my ticket? Can I sell my ticket on eBay?
A: Due to limited space and availability at each event, pre-event registration is required to gauge attendance. eBay: On Location tickets are non-refundable and non-transferrable. If you are unable to attend we’d appreciate your cancelling your registration through the “Register Now” button.
Q: Wasn’t it originally announced to begin in February and start in Orlando?
A: Yes. We changed the program start to be in Atlanta in March based on seller input and our desire to create the best possible experience for the eBay: On Location program.
Q: How were these four cities selected?
A: eBay selected a range of cities throughout the country that have strong seller communities and are within a day’s drive for most sellers throughout the continental U.S.
Attendance Questions
Q: Will eBay executives such as CEO John Donahoe appear at each eBay: On Location event?
A: A member of the eBay leadership team will attend eBay: On Location.
Q: What kind of classes will you be hosting?
A: The curriculum – based on seller input – will provide sellers with practical information that relates specifically to growing an eBay business, as well as timely business topics – from delighting customers to tapping into the power of social media and more. Please see the curriculum details.
Q: I’m interested in teaching a class or seminar; how can I sign up to be featured at eBay: On Location?
A: We appreciate feedback from our community. The speakers have already been selected for this year.
Q: Where can I learn more about classes and programs?
A: Please see the curriculum details.
Q: I am an experienced eBay seller – will this program still be relevant for me?
We developed the eBay: On Location curriculum based on seller input. Our goal is to provide small-business and part-time sellers with practical information that relates specifically to growing an eBay business, as well as timely entrepreneurial topics. This content will be relevant for you if a significant portion of your income comes from selling on eBay.
Q: Who will be speaking, what should sellers expect?
A: The curriculum will be led by eBay experts sharing practical information that relates specifically to growing an eBay business, like: listing strategies, shipping tips, setting up a store, and measuring your business. National speakers will deliver entrepreneurial topics – from attracting customers to tapping into the power of social media.
Q: What does the event cost?
A: We’ll offer a limited time early bird special for Atlanta for $35 per person. General admission is $45 per person. Please see each city page under Events, for fees, early bird rates and deadlines.
Q: What is the event format?
eBay: On Location is a day and half event taking place over Friday & Saturday. Friday is a Welcome Reception with opportunities to network with eBay experts and other sellers and Saturday will be a full day of educational Sessions and networking opportunities.
Q: What are the event hours?
A: Friday 4:00 p.m. – 7:00 p.m.
Saturday 7:30 a.m. – 6:00 p.m.
Please see more details on each city’s schedule page.
Q: Will there be food?
A: Yes, the networking Welcome Reception will have light appetizers, beverages and a cash bar. Saturday we will serve breakfast and lunch.
Q: Is eBay: On Location open to the public?
A: eBay: On Location will be open to the public who register and pay to attend.
Q: Where can I find more information about eBay: On Location?
All the latest news about eBay: On Location can be found on this site.
Q: I would like to comment on the event – how do I do that?
We appreciate feedback from our community. Please contact us here.
Q: Is there an incentive to attend eBay: On Location? Will my seller status be upgraded?
A: The experience will provide an opportunity for eBay’s seller community to come together, learn from eBay experts and each other, network and share feedback. Participation at these events will not upgrade a seller’s status.
eBay Live! Questions
Q: How is eBay: On Location different from eBay Live!?
A: eBay: On Location is an all-new program that will kick off in 2010. It is a small educational event, with a max of 500 participants, designed specifically for the small business and part-time seller who earn a significant portion of their income through selling on eBay. The experience will provide an opportunity for this part of our seller community to come together to learn from eBay experts and each other.
Q: Why did eBay cancel eBay Live!?
A: During the past year, many sellers have told us that although eBay Live! was a terrific way to learn and network, they would enjoy more intimate, local events that provide greater opportunities for dialogue and a higher level of one-on-one interaction.
