Workshops & Classes

Designed exclusively for small business and part-time eBay sellers--learn how to grow sales, delight customers and maximize your effectiveness in info-packed sessions led by eBay experts and national business speakers.

Your eBay Courses – facilitated by eBay experts

• Strategies to Grow your Business
  Best practices, fundamentals and myths busted for strong sales and satisfied, repeat buyers. Includes:
  • Is Auction-style or Fixed Price best for me?
  • Should I have an eBay Store?
  • Anatomy of a great listing
  • Shipping must haves
  • Delighting your customers
• Top-rated seller Secrets [Panel]
  Critical actions to take your business to the next level and tips for becoming a Top-rated seller, including:
  • What impacts search standings most?
  • Getting good Detailed Seller Ratings (DSRs)
  • Shipping as competitive advantage
• The Power of Productivity
  Reduce costs and grow your sales volume with easy ways to streamline your business and manage your workflow.
  • Save time listing items
  • Optimize the shipping process
  • Effectively manage emails, FAQs and customer communication

Building Your Business courses – facilitated by third-party business and branding experts

• The Art of (Customer) Attraction
  This course provides tips to and tools to ensure sellers secure the golden keys to repeat customers and good buyer experiences
• I just Tweetered on FaceSpace
  This course explores simple but effective Internet marketing approaches to loyalty programs, email marketing and social networking tools, such as Twitter, Facebook and Blogger engagement to develop customer relationships and help sellers grow their businesses.
• 10 Steps to Entrepreneurial Success
  This course offers 10 powerful steps to help take sales to the next level. Experts will help sellers identify long-term goals and overall brand vision, while exploring additional tips to work smarter as an entrepreneur, such as taking advantage of basic tax deductions.

Additional sessions will be offered multiple times throughout the day, including

• New to eBay Stores?
  Fundamentals to get started with your eBay Store.
• eBay Seller Tool Demos
  Learn which tool will help maximize business, including free demonstrations on-site.
• Shipping Q&A
  Shipping practices can help or hinder your customer relationship - learn which is which.
• Know Your Numbers
  How to measure your business to course-correct and make decisions.
•