Jim “Griff” Griffith – Senior Manager, eBay Seller Strategy

Jim “Griff” Griffith joined eBay as the company’s first customer support representative in 1996, and subsequently helped hire and train new customer support representatives and employees. Now, as Dean of eBay Education, roving ambassador, eBay spokesperson, seller advocate and most notably, the host of eBay Radio and author of The Official eBay Bible, Griff spends nearly all his time teaching others how to use eBay effectively, safely and profitably. He can be found meeting face-to-face with sellers and buyers around the country; responding to customer e-mail; managing and hosting the popular weekly “eBay Radio” and “Ask Griff” radio shows; and spreading the word about eBay across print, radio and television.